Paris, France
61 Avenue Franklin Delano Roosevelt
N/A
+33153772588
I was there 2 Yrs. ago for a facial treatment with the tripolar laser, I believe it was close to 2,000 the Dr. didn't tell me it was for 2 sessions, so after having my 1st. session at that time, I was very happy with the results after passing inflammation for 15 days, I was very happy, but the results only lasted 3 months, so about 8 to 9 months after, I go to the clinic to give my feedback to the Dr. (now that they do not follow on your results) and wanted to tell him how disappointed I was with the result for the amount of money I had paid and the super short results I had, so he looked at my profile and told me that I had originally paid for 2 sessions and that I needed 1 more to see the results ;) so I did the 2nd. session and the results where even shorter this time, but the down side, it's that my skin had suffer terrible damage!! I am still trying anything to make it recover... It looks like the belly of a pregnant women after delivering a baby. It looks more wrinkle, it has lost elasticity and has damage the superior layer of the skin. NOT WORTH THE MONEY AND THE PAIN!
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Not only was the facility stunning and super clean.. I had an amazing experience with Dr. Elie Harouche. He had unbelievable bedside manners and constantly checked in on me throughout the entire procedure. I would HIGHLY recommend Clinique des Champs Elysees and Dr. Harouche for any of your cosmetics needs!
Horrible welcoming service. They were unable to find my appointment though one of the secretary called me twice to confirm. I forgot how rude and unpolite a front desk could be. Keep in mind, dear ladies, that I am the one paying for your job. So smile, and calm down :)
I have been going to the clinic for laser treatments, and its true the ladies at the front are not very helpful or welcoming - this should be no surprise because in France its VERY difficult to fire an employee. especially for a foreign concept like ' customer service' .. But I do like my doctor Sam, who speaks English, and very nice, but not too organized ( another French trait ) .. so they get 3 stars easy to find, full range of services, and good docs.. BUT lost stars unlikeable staff & treatments can be too expensive ( I was looking to get my mini face lift , but they want 8,000 euros !)
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So unprofessional! I was hesitant to book considering the negative reviews here but wanted to get a Hydrafacial and it seems they're the only clinic in Paris offering it. I arrived 15 minutes early expecting to have some paperwork to fill out as a new client. At reception: no smile, no welcome. I was just told to go to the Dentistry section on another floor. The receptionist there had no idea about my appointment and asked me to wait. Still no paperwork, no idea which therapist I was supposed to see etc. After waiting 30 minutes past my scheduled time with no update, I asked the receptionist to check if there was an issue- she had no idea what was happening or how late my treatment was delayed. So instead of wasting any more time at this ridiculous place, I left and was not offered an apology (are we surprised at this point?!) Avoid this place!
So I had an appointment with a lady doctor there a few months ago.. very snobbish woman.. Then she asked me what I wanted to get done.. I asked her about a treatment I had read about but then she was like: \yeah but you know that treatment won't last very long... you should try this one..\ and she tried to sell me a much more expensive operation without giving me any details about the treatment they had initially advertised and I had come for! Then she asked my age.. And when i gave her my age then she was like: \ok you should do this operation that operation and we have an opening this afternoon we can do it today\ I think these are a bunch of hyenas who just want to sell their services whether you need them or not so BE CAREFUL!!
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