Lille, France
Centre commercial 100
N/A
+33 320130941
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Today I had a bad experience with Bershka. The salesgirl had no manners ! If she needs to talk to us, she has to bang hangers on the wall !!! My daughter was trying out the outfits, in the trial room , after waiting for an hour in the line to arrive to the trial room, i was about to faint so i sat down !the salesgirl came and directly on the wall and began tapping with the hanger !!!no please no smile no request, go to that trial room there’s a pregnant lady !!! So rude , so harsh so direct!!! Not acceptable, v customers r paying for ur salary
like
Good
I would put 0 if I could. The personnel is terrible. After waiting for 15 min in the queue, the cashier asked me to move to the side as I ordered my stuff online. She called a colleague who asked for the reference of the product and then SHE TOOK MY PHONE and left to the storage room to look for them. When she came back she just gave me my order and left without saying ANYTHING!!! (Fortunately she gave me back my phone , oh and yes, while she was in the storage room she accidentally (or maybe not) took a selfie). Next time I'll have a home delivery. I hope the management of Bershka will read the review and make some changes because this is very far away from good service.
Cool
My love
Great selection.
Some interesting products
A very long wait for changing rooms
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance