Cheval-Blanc, France
172F Chemin des Iscles
N/A
Terrible service. I am from Holland and recently received 2 Minnie mugs. One with a broken handle. I tried to reason with the customer support that we shouldn't put blame on anyone but they refuse to cooperate with the rules made all together by the countries EU. They believe that they are allowed to make up their own rules such as that the company cannot be held responsible for any damage to a product which is absurd. Not to mention that they litterly told me they wouldn't allow me to call them not trustworthy. Am I the only one who thinks that's a bit misplaced. My advice don't buy here. I will write a full report and send it to the authorities because we are talking about 15,00 euro.
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Je déconseille fortement la commande en ligne. Je n'ai toujours rien reçu depuis début novembre. Le service client est injoignable par téléphone et par mail, par tchat vous attendez des heures pour soit disant avoir la réponse dans 72 heures... Cela fait une semaine et je n'ai toujours pas de réponse... Impossible de faire une réclamation, de demander un remboursement... Insatisfaisant au possible !!!!!
Site très fiable, super produit ! Livraison rapide, merci !
Livraison très rapide
Deli
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