Châtenay-Malabry, France
55 Rue Jean Longuet
N/A
+33 141134181
Horrible branch. They don't do anything right. Followed the procedure to close my account after my exchange in 2016, but turns out it didn't close and found out in September 2019 that somehow I owe them money from 2 months after I left France. Paid the amount owed to resolve the problem quickly and was meant to be unblocked by both LCL and the Bank of France within 15 days, it has been 4 months but problem still unresolved. LCL main hotline says they cannot access the account as it is blocked, director of this agency said he did everything on his side and stopped replying to my emails. What is this customer service at all? Can he even do his job?
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Agence qui traite les gens avec aucun respect. Que ce soit l'accueil, les conseillers ou la directrice d'agence cela ne change rien. Ils vous manqueront de respect, mentiront sur les actions qu'ils font et ne s'excuseront pas et continueront de mentir, même si vous les mettez devant le fait accompli. Nous ne parlerons pas des faux avis positifs qui sont laissé ici par des connaissances d'employés. Un conseil à fuir! Il y a des meilleurs banques dans les alentours, allez-y
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