Paris, France
323 Rue Saint-Martin
N/A
+33 184202020
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
I have been there twice and they are super professional. Most importantly, they make you feel at ease. The doctors really listen to you and explain each and everything to you. Taking appointments via their site makes it a lot easier and more convenient. I would totally recommend this hospital.
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The doctor was very nice and professional. The staff charming and concerned. Over all This is a top-notch clinic for children and families or adults. I recommend it five stars
Hello. I agree with some comments mentioned before. Very nice welcoming, easy to take a RDV, a good location. But unfortunately I was disappointed with the medical service itself. I think a stranger in a metro would be more interested in medical treatment. Best
Hello, Totally agree with the last comment. Really easy to take appointment via web site, a lot of availabilities. But the medical service itself is really disappointed. One prescription per appointment. So in case you need 2 medical advices/emergencies, please make sure you have 2 appointments, if not you will be lucky to come back for the 2nd emergency. This cabinet is here to make money and not médecine.
The visit itself was very nice, the doctor was very professional and kind but the pricing is shockingly expensive. I don’t have a french carte vitale but I was told it would be 25 when I spoke with someone on the phone. When I paid today, it was 75 for the visit! For TEN minutes of consultation! If you don’t accept travel insurance, the price should be communicated before the appointment. 75 is a big difference from 25. UPDATE: After the review, the doctor left me a voice message to say sorry for the misunderstanding and said to come in to get a refund. The business also left a response below and said that I could come in to get my refund. HOWEVER, when I actually came in, it was like PULLING TEETH. The reception wouldn't give me the refund, despite the voicemail and PUBLIC response on Google review. We went back and forth and finally the receptionist said ok you can leave your bank details and we will send it back to you in a month, while I can see she has a drawer full of CASH where she could've just refunded me then. I said no, I am leaving France the next day and my bank account will be closed. She said then she could not give me the refund and asked me to step aside. I said no, I insisted speaking with a manager. I played the voicemail to show them I was not lying and finally they huddled around going back and forth and then the manager took the money from the drawer and handed it to me in a super condescending way. There was no eye contact. She was speaking to her receptionist the whole time and basically brushed me aside. That whole ordeal took FORTY MINUTES. And I was only able to get my money back by raising my voice and refusing to budge from the front counter. If you don't want to give people refunds, then don't offer it and tell them they can come in anytime while your actual staff refused to.
woke up this morning with a wicked stomach flu... it's saturday, and there's a strike going on in france. man was i thrilled to book an appt here online not two hours from when i found their website. the office is clean, efficient and well designed. dr alice perle was helpful, thorough and effective.
Very professional and nice service, easy reservation.
3 ans que je fréquente ce cabinet, 3 ans que je suis satisfait. À l'avant-garde technologique dans la relation patient/médecin comme la téléconsultation. Il faut, par contre, être flexible et ne pas craindre de changer de praticiens. Heureusement que l'ensemble des médecins du cabinet peut accéder au dossier numérique du patient, donc super pour le suivi.
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