Paris, France
10 Boulevard Malesherbes
N/A
AIR CHINA WILL LOSE YOUR SUITCASE!! AIR CHINA PERD VOS VALISES !! Do not use this airline. Not only did they lose my suitcase, it has been 1 week and it's impossible to get anyone on the phone to get any information !! I have all my personal belongings in there, and they don't even care to tell me what is happening. I am going crazy. I will never use this airline again!!
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Since January 2018 Air China lost my luggage during a flight from Sydney to Paris via PU DONG. I've been doing several mails / e-mails / call to costumer service. Today after one year and half since my flight, Air China didn't find my luggage and i didn't get any indemnity for it.
Pray for air china. I think air china in Paris disappeared forever. I got useless phone number at Charles de Gaulle Airport and called many times but never answered. Rest in peace. air china.
Worse customer Service ever experienced. A shame for such a country to have an airline with this name. I hope this company will crash (not their planes).
Air China provided the most attrocious customer service I've ever experienced. The Paris office didn't repond to the telephone during working hours during peak season at Christmas. Also, in contradiction to instructions given via a 20 telephone call to their internaitonal call center, where no one could speak English, they proceeded to cancel 3000 of tickets and left me stranded in Paris for 4 days. Avoid using this airline at all costs.
Intere9
I found my luggge two days later but bags and shoes get stolen in my luggage!!!!!!!!!!!!!!!! Thief AIRCHINA !!!!! Worst China in the world
Horrible
Deli
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