Paris, France
20 Rue Guersant
N/A
+33140550017
Basically an old office/school hastily converted into a gym. Considering what you get, rates are way off base: 60 euros per week, 25 euros for one session. Equipment is Ok however rooms are tiny and run down and machines are too close for comfort. Finally, one has to walk through numerous tunnels from the street entrance just to get there which is completely bizarre.
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This is one of the the greediest companies in France. I had the worst experience with them,When you ask front desk to transfer your call to the legal department she doesn't and gives you French law courses. Regarding the Covid19 crisis, I suspended my accounts for an unknown date ( which they allowed on their site) HOWEVER they decided to continue to take money from my account whenever they felt like it. I asked her for a confirmation e-mail regarding that she suspended my accounts again and she said no I can't send it I am too busy. SERIOUSLY? It is disgusting the way they treat their client. DO NOT REGISTER HERE, THEY WILL TAKE YOUR MONEY FOREVER AND THEY WILL BOSS YOU AND HUMILIATE YOU.
I went for a Muay Thai session. Once I am there, the lady at the reception tells me that the platform is in another address of 10 min walk. Don't waste your customers' time and update your website please!!
Staff was kind, able to speak English. They gave me a tour around the club. Unfortunately place is very packed (very little space to train because machines are in every possible spot and super close to each other) and it is very hot inside. Free weights area for max. 2-3 people. No place to make pull-ups, no TRX for individual training. Besides that it is quite pricy if you don't want to sigh a long-term contract: 1 month - 170EUR, 3 months - 285 EUR, 6 months - 450 EUR, 12 months - 480 EUR.
Poor standard of hygiene in changing rooms and fitness equipment not properly maintained. Complained to staff several times about it but just got a shrug of shoulders. They don't seem particularly interested A shame because it is a small gym and there could be a nice atmosphere about it if they made some effort.
Forget about month-to-month, they advertise 40E but you have to pay a 85E registration fee every time. There is a single bench in the whole place (plus one under a press rig) so if you're into free-weights, not ideal. Their machines are okay, cable rigs mostly, but again, one machine per exercise and the place is pretty much always crowded. Cardio section is decent, 4 ellipticals, 6 threadmills, 8 or so bikes and a few stairmasters. In shorts, pricing policy is a scam, weights are bad, cardio is average, and as for classes, I haven't taken that so I can't comment. Summer edit: There are no water fountains, only water vending machines lol.
Great customer service and classes
Seule salle que je fréquente qui exige que chaque adhérent prenne un spray désinfectant et qui est obligé de le ramener. On me la pris pendant que j’étais sur la barre guidée (je ne sais pas qui ) et impossible de le retrouver. En sortant je lui ai expliqué le problème. La personne exigeant que je retourne le chercher, je lui ai expliqué que je l’avais déjà cherché. Bref, je lui ai même proposé de lui payer... Elle m’a répondu que je n’étais pas sympa. En fait n’est la seule personne qui regarde à chaque fois au moins pendant 30 secondes chaque ordonnance de chaque client. Cette personne devrait être policière elle a toutes les qualités requises. Par contre aucune pour l’accueil d’une salle de sport.
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