Paris, France
30 Rue Réaumur
N/A
+33 184172442
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
The people are very sympathetic and caring. They try to understand your needs and suggest things accordingly. I would recommend this shop to anybody and everybody. The ring is just what i was waiting for high quality product and delivered before time. They stick to their timelines all the time even for resizing they asked for 10 days and but they were able to deliver in just two days. Very happy with their service and product.
like
I did some research online to find the best location where to buy my engagement ring, and Le Joaillier du Marais was the best choice I could ever make. I talked to Guillaume during my first visit and as well at the time of pick up, he was really nice and knew well how to explain things. The ring was exactly as I imagined it. Beautiful. Soon we are going to be back for the marriage rings. I'm sure we will be happy again.
Kim is really professional and patient to help me find the ring of my dream! Absolutely love my ruby engagement ring. Her advices are so valuable!
My boyfriend bought an antique engagement ring from the 1850s to Joaillier du Marais to get resized before he proposed. When there, he was told that the feet that held the diamond were not secure because it was an old ring, and they put the fear into him that the ring needed repair. He didn't have time for the repair before his proposal as it was going to be during a holiday to Asia, so after we returned from our trip, we brought the ring into the shop for repair. While there, we were promised and assured that the ring would not be cosmetically changed. Two weeks go by, we get the call, go in to collect the ring. They had basically covered the diamond with the feet. I cried when I saw it because they had taken my beautiful antique ring and made it ugly. They did not do what they said they would do. They then agreed to do what they had originally said they would do, which was leave it cosmetically intact but make the feet more secure. We were clear again - we didn't want the ring cosmetically changed from the original, but to strengthen/secure the feet. Two weeks more pass, I get a call, go to collect the ring. They had managed to chip my diamond while the ring was in their possession. They denied this, even though I had the ring on my finger for a month before the repair and there were no visible / naked to the human eye chips on the surface of the ring. After a long time in the office, they agreed to send the ring to the diamond guy to repair. Two more weeks. I get the ring back, they have covered the chip and the feet are secure though there is now a line across many feet that also wasn't there before. They won't refund us the money, even though the ring has gone through more damage in their possession than anywhere else, and they also had more time with the ring than I have. Very rude and unhelpful people, who are prone to not telling the truth or being trustworthy. Avoid at all costs.
Perfect for loving couples
Really happy with my choice
J'ai été extrêmement bien accompagné sur la réalisation de la bague sur-mesure pour ma conjointe. Je remercie particulièrement Guillaume pour son écoute et sa disponibilité lors de nos multiples échanges. Je ne peux que recommander cette joaillerie à tous ceux qui recherche une bague de qualité avec une vraie expérience client.
RDV pris un dimanche pour flâner un peu. Rien de précis en tête. Accueil excellent et chaleureux. Nous avons été reçus par Frédéric qui, loin de pousser à la consommation, nous a donné d'excellents conseils ! Moralité, nous y reviendrons d'ici quelques semaines pour une bague sur mesure. Vraiment merci !
Deli
The best companies in the category 'Deli'